Insights from 
Agilicist

Most “delivery transformations” fail before they begin - not because of technology, but because leadership starts with the wrong question. The goal isn’t to make teams more agile; it’s to design a system that reliably converts strategic intent into customer outcomes. This is the real work of delivery transformation for COOs - less about frameworks, more about flow, focus, and leadership design.

When the terrain is uncertain, a detailed plan won’t save you - but clarity of intent might. This article explores how the best execs lead through complexity using strategic agility, intent-based leadership, and a deep understanding of how decisions are made when there are no right answers.