Things you need to know
Agilicist Ltd (“we”, “us”, “our” or “Agilicist”) is committed to protecting your personal information.
Who we are
Established in 2017, Agilicist offers a new breed of agile consultancy providing industry leading guidance and training from a team that has real delivery experience across industries.
We specialise in helping our customers respond, adapt and grow; building self-reliance for our clients and helping transition knowledge and skills so they can become more agile in their organisation.
We offer a blend of bespoke consultancy, mentoring, training, resourcing and tooling to help reshape and restructure how you deliver change rapidly and sustainably.
How to contact us
Information we collect and use
The only information about you that we collect and use is:
- your name
- your email address
- your phone number
For people who purchase training courses we also collect credit card information and billing address. This information is passed to our third party payment gateway - Stripe. We do not store this information.
Once your payment has been processed, Stripe shares the following information with us:
- Email Address
- Billing Address
- Phone Number
- Payment status
- The last 4 digits of card unique identifier
We will only contact you regarding requested work or training and associated information.
Where we collect your information
We may collect your personal information directly from you, from a variety of sources, including:
- phone/messaging conversations with us
- emails you send to us
What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where it’s in legitimate interests, i.e. so that we can contact you and let you know about any associated services.
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable contact you in future.
Is the information shared with other companies?
Your data is never shared with other companies and is only held within the UK.
How we protect your information
We take information and system security seriously. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions.
How long we keep your information
We will keep your personal information only for as long as you wish and you can opt out from receiving future emails by either unsubscribing through the link at the end of any marketing emails at any time, or you can contact firstname.lastname@example.org to request your details are removed from our contact list.
If we have not had any contact with you over 2 years, your details will be automatically deleted from the database unless you advise us otherwise.
Your individual rights
You have several rights in relation to how your information is used. They are:
Right to be informed
Right of access
You have the right of access to your personal information as detailed above and you can request a copy of the personal information we hold on you at any time.
Right to request that your personal information be rectified
If your personal information held is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure
You can ask for your information to be deleted at any time if you do not wish to be contacted in future or simply no longer want your details to be held.
Other individual rights also exist (right to restrict processing, right to data portability, right to object, rights to automatic decision making including profiling), however as only a limited amount of personal data is collected to simply contact you about events, these are not applicable as we will simply erase your data on request.
How to make a complaint